logoMuhammed Shameem Kalathil
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IT Support Professional focused on solving real-world technical issues.
  • Software Development diploma from SAIT
  • Certified in CompTIA A+, Azure Fundamentals, ITIL & CCNA
  • Hands-on experience with troubleshooting systems and devices
  • Strong foundation in networking, cloud, and IT support operations
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About Me
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Muhammed Shameem Kalathil

I am a Software Development graduate from SAIT with a strong focus on IT support and systems troubleshooting. I have hands-on experience diagnosing and resolving technical issues, along with a solid understanding of networking, Windows systems, and cloud technologies. With certifications including CompTIA A+, Microsoft Azure Fundamentals, ITIL Foundation, and CCNA, I bring both practical and theoretical knowledge to support users and systems efficiently. I am motivated to continuously learn, adapt, and contribute in fast-paced IT environments.

Certified. Skilled. Ready to solve.
My Skills
Support systems confidently and build practical web tools
Frontend
HTML
HTML
CSS
CSS
JavaScript
JavaScript
React
React
Responsive UI
Tailwind CSS
Bootstrap
Backend
Node.js
Express.js
MongoDB
REST APIs
JWT Authentication
AI / OCR Integrations
Developer Tools
Git
GitHub
GitHub
VS Code
VS Code
Postman
Vercel
Vercel
API Testing
IT & Systems
Windows 10 / 11 Support
Windows Server Basics
Active Directory (User Management, Password Reset)
Networking Fundamentals (IP, DNS, LAN, Routing)
Microsoft 365 (Outlook, Teams Support)
Azure Cloud Fundamentals
IT Service Management (ITIL Concepts)
Ticketing Systems (ServiceNow - Basic)
Hardware & Mobile Device Troubleshooting
Remote Support & User Assistance

My Projects

Click on any project to view it live

AI-Powered Expense Tracker

A full stack MERN expense tracker with AI-assisted receipt scanning. Upload a receipt photo, and the system extracts merchant, amount, date, and category automatically using OCR and AI classification.

ReactNode.jsMongoDBExpress.jsOCRJWT Auth
IT Helpdesk Ticketing System

A support ticket management dashboard built for IT teams. Features include ticket creation, priority assignment, status tracking, SLA timers, and a knowledge base for common issues.

ReactNode.jsMongoDBREST APITailwind CSS
Network Monitoring Dashboard

A real-time network monitoring tool that tracks device status, bandwidth usage, and alerts. Designed for IT support teams to quickly identify and resolve connectivity issues.

ReactNode.jsWebSocketChart.jsAzure